We already know that one of the main challenges to ensure employee satisfaction and still maintain the company's strategic planning is to manage the workforce very well. That's why we bring today the main trends this year in Workforce Management, with everything you need to know to manage your workforce with excellence.
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Data Analysis and Activity Forecasting
For a good monitoring of business and employee activity, the use of data and Analytics is increasingly important. This analysis allows managers and companies to understand and identify the capabilities of employees and find which areas and factors need to be worked on, internally or externally.
Manage teams remotely and anywhere
The changes after the pandemic, with the remote or hybrid work regime, are already a reality. However, for them to work, it is important to guarantee information in real time, wherever it is. In the case of retail, management is often carried out remotely, and the manager cannot follow the day to day of the store without the help of tools that allow the analysis of productivity remotely. Thus, managing the workforce depends much more on technology, which helps managers to know where employees are placed, what they are working on, how long it takes to complete a task and how much time they dedicate to their projects.
Mobile Accessibility and Communication Tools
The importance of having all the information on the employee's activity where it is needed is already a requirement with regard to retail management. So what retailers want to ensure is that their workforce management solutions are compatible with smartphones, tablets and other mobile services. With integrated solutions, the manager can access information at any time and the employee can consult their schedules and schedules at any time of the day, directly from the store floor and from any device.
Prioritization of time and employee satisfaction
One of the retailer's goals is to ensure the satisfaction of its team. During the year 2022, this is an aspect that will still be taken into account, since the expectations and demands of employees are increasing. Flexibility, corporate culture and communication methods are key factors for them to feel motivated and valued, achieving a good balance between their personal and professional lives.